BY WINI WU
Shipping & Returns
Shipping Policy
Orders will be processed within the next 2 business days from the day the order is placed. As such your delivery date will be the processing time + shipping time of the shipping method you select. Orders placed on Thursday or Friday may not ship until Monday. If you need an order shipped in a certain timeframe, need to change your shipping method, or need to make any adjustments on your shipment please email us at wini.oceanvibe@gmail.com and we will try our best to accommodate you. If an order has already shipped, we cannot make any adjustments.
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Due to the current world situation (COVID-19), there might be delivery delays. Please take this into consideration. Thank you for your continued support of our brand.
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USA: 6-14 business days
Canada: 7-18 business days
Return & Exchange Policy
30 days refund or exchange. If 30 days have gone by since your order has been delivered, unfortunately, we can’t offer you a refund or exchange.
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If you are not 100% satisfied with your purchase, you can return the product and get a full refund. You can return any product for up to 30 days from the date you received it. We do not cover returns shipping costs.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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If the swimsuit(s) you purchased doesn't/don't fit properly or exactly to your liking, we offer free exchanges. To get a free exchange, send us an email to wini.oceanvibe@gmail.com and name it “Exchange” in subject. Include your order number and clearly state the item(s) you need. We will send the exchange item(s) right away.
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Return Address:
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Ocean Vibe Swim
4684 25th Aves S.
St Petersburg, FL33711
USA​
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